Frequently asked questions

When will my order ship out?

Orders have a processing time of 1-2 business days. Once dispatched, an email will be sent containing the tracking number for the parcel.

Will I have to pay for shipping customs fees?

Depending on the shipping destination, customs may apply. To see the full details, refer to this article.

How can I track my order?

As soon as your order has left the warehouse, our fulfillment partner (either Rhiem or Shipwire) will send you a dispatch notification with tracking information from the carrier with a link to their website.

What are the standard delivery times?

Overall shipping times vary depending on location. Some general estimates would be: EU: 5-7 business days US: 5-7 business days Canada: 7-14 business days Rest of world: 14-19 business days


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Appropriate Green Solutions is an American Company, which works very closely with its partners to procure and install a wide range of energy efficient equipment. Our mission is to use the knowledge acquired through the professional, practical, and academic experience of our staff to provide energy efficient, environmentally friendly, and cost effective solutions to  our clients.

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